Devolutions Server side setting: Close idle sessions when using gateway

Hi Devolutions

Were quite new to your product and just had a meeting with one of your Business Solutions Analyst. He confirmed that Devolutions Server does not currently have a server side setting to close out idle sessions.

We are exclusively using Devolutions Gateway to reach infrastructure + customers (we're an MSP). In theory it should be possible for the Devolutions Server / Devolutions Gateway to be able to detect when an session is idle and then close it out.

Types of entries should ideally include all types of entries used by an Devolutions Gateway, in our example 99% of them are RDP, SSH and web entries. It should be enforced server side, no matter if it's RDM for Windows/Mac or using the web console.

Justifications for this feature:

• Prevent users from hugging entries, other users could think that an user is using an entry while it's actually not in use anymore, if the original user forgot to close the session, this leads to frustration because you would have to verify with that user if they are actually still using it or not.
• Prevent multiple hour Gateway Session Recordings. We are already seeing some recordings that lasts several hours because of this, we have Windows GPO's to lock the RDP after X amount of minutes, this though results in the recording keep going and showing the Windows lock screen. We only logoff the Windows users when it's been idle for 16 hours.

Regards.
Gert