RDM licensing issue on Debian Linux after upgrading to version 206.2.0.4 with a free license
RDM licensing issue on Debian Linux after upgrading to version 206.2.0.4 with a free license
Hello,
I am using Remote Desktop Manager on both Windows and Linux with a free license and a Devolutions Hub data source.
On Windows, everything works as expected. However, after updating the Linux version of Remote Desktop Manager to version 2026.2.0.4 from the official repositories, I started experiencing a licensing issue.
I can successfully connect to my Devolutions Hub, but immediately afterward I receive the error message:
"No license found"
After this message appears, none of my entries or data are displayed in Remote Desktop Manager.
The issue only started after updating to version 2026.2.0.4. Before the update, everything was working correctly on the same Linux system.
As a troubleshooting step, I deleted the local .rdm directory and reconfigured the connection to the Hub from scratch. Unfortunately, the result is the same: I can connect to the Hub, but then I receive the "No license found" error and cannot access my data.
My environment:
- Remote Desktop Manager Linux: 2026.2.0.4
- Operating System: Debian 13.5
- Kernel: 6.12.90+deb13.1-amd64
Since the same Hub account works correctly on Windows, this appears to be specific to the Linux client after the recent update.
Could you please advise how to resolve this issue or let me know if this is a known problem with version 2026.2.0.4?
Thank you for your assistance.
All Comments (6)
Hello,
I am currently investigating this with my team and the development team.
Will get back to you shortly.
Best regards,
Jeff Dagenais
Hello,
I have some questions for you :
- You mentioned that it's working on RDM Windows. On Windows vs Linux, do you have the same workspaces configured? If not, it's not impossible that any workspace on Windows provided a key to the application that Linux is not receiving.
- If the workspace are the same, on RDM Linux, could you try a force + refresh of the workspace or recreate it from scratch?
Please let us know.
Best regards,
Jeff Dagenais
Hello,
yes, on Windows and Linux I use the same workspace. I have an *.rdm file which i ipmort. But even when I connect manually to the hub I get the no license error on Linux. I recreated from scratch because I deleted the .rdm hidden directory. This forces to connect from scratch.
Hello,
We have been able to reproduce your issue internally.
A ticket has been opened with our development team.
Thank you for reporting.
Best regards,
Jeff Dagenais
Hello Jeff,
good to know that you can reproduce this problem. Please keep me informed once the issue has been resolved, even if it takes some time. Thank you.
I installed the latest release RDM 2026.2.0.7. Now it works. Thank you very much.