MFA QR-Code is not shown in the setup prompt
Hello, I enforced MFA for our Devolutions Hub/Remote Desktop Manager. When the setup prompt comes up for scanning the QR code, none is shown. Neither in the browser nor in RDM itself.
I already deleted my cache and restarted the PC. In a different browser it's not working as well.
Devolutoion MFA.png
All Comments (1)
Hi @jmartin2 ,
Could you please try configuring 2FA directly from the Devolutions Portal first, instead of trying to access RDM or Hub through the browser right away?
Please go to:
https://portal.devolutions.com/security
Once there, configure your 2FA from the security settings. After that is completed, try accessing RDM or Hub again.
We look forward to your feedback.
Best regards,
Alexis Geller Peiro
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