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Yubikey MFA not working

Yubikey MFA not working

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rbruni

When I try to add a Yubikey MFA device to a user form both Devolution Server and RDM application it fails with the message "Yubikey is Invalid".
The key I'0m using is a Yubikey 5 NFC with firmware 5.2.4.
The key has OTP interface enabled and configured with Yubico OTP.
By following the enroll procedure from your documentation I cannot add the key neither from RDM nor Devolution web server.

All Comments (1)

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Jacob Lafrenière

Hello,

Thank you for reaching out regarding this matter.

Could you please confirm the version of RDM you are using, as well as the version of DVLS? Additionally, please confirm whether the “Enable internet access” option is enabled on the DVLS server under Administration > Server Settings > Features.

I look forward to your reply.

Best regards,

Jacob Lafrenière