Fedora 43, RDM Flatpak 2025.3.0.9 - "Register the fingerprint and continue connecting" results in Error 1 Code 1

Fedora 43, RDM Flatpak 2025.3.0.9 - "Register the fingerprint and continue connecting" results in Error 1 Code 1

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Greetings,

When I connect to all of my systems with SSH, and attempt to register the fingerprint, I receive Error 1 Code 1. I am unable to register any fingerprints, I must choose the "Carry on connecting..." option in order to connect to my systems.

This bug started occuring 2-3 updates ago, but I don't remember exactly what version it started.

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Recommended Answer

Hello,
To resolve this issue, please run one of the following commands, depending on your installation type.

For a user installation:

flatpak override --user --filesystem=~/.ssh com.devolutions.remotedesktopmanager


For a system-wide installation:

sudo flatpak override --filesystem=~/.ssh com.devolutions.remotedesktopmanager


This problem occurs because Flatpak runs applications in a sandboxed environment and does not have access to the ~/.ssh folder by default.

Best regards,

Simon Duguay Létourneau

All Comments (7)

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Hello,

Thank you for reaching out to us regarding this,

Would you be able to generate some logs of this error? You can follow this knowledge base article for this:
https://docs.devolutions.net/rdm/kb/how-to-articles/send-ssh-logs-verbose/

I will send you a private message so that you can share the logs securely.

Best regards,

Samuel Dery

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Greetings,

Thanks for the reply. It took me a hot minute to find the exact spot to enable these logs, but it's not giving much information at all. I'll upload them momentarily.

Another thing I found is that if I try to connect to the host again (or another host) the error number and code both increment by 1 every attempt.

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Hello,
I have the same problem on debian 13, RDM Flatpak 2025.3.0.9. Is there any solution?
Thank you.

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Hello,

There’s no need to provide any logs I was able to reproduce the issue on a Debian 13 installation and have created a bug report.

Thank you for your patience. I’ll keep you updated on any progress from our side.

Best regards,

Carl Marien

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Hello,
To resolve this issue, please run one of the following commands, depending on your installation type.

For a user installation:

flatpak override --user --filesystem=~/.ssh com.devolutions.remotedesktopmanager


For a system-wide installation:

sudo flatpak override --filesystem=~/.ssh com.devolutions.remotedesktopmanager


This problem occurs because Flatpak runs applications in a sandboxed environment and does not have access to the ~/.ssh folder by default.

Best regards,

Simon Duguay Létourneau

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Greetings,

The flatpak override does resolve the issue.

The override was not needed in the past - did something change in recent versions (past 2-3 months)?

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Hello,

I’ve looked into it and identified something that may have caused this. Our Flatpak previously included the filesystem=xdg-run/keyring option, but it was removed by mistake.

This will be fixed in the next update.

Regards,

Simon Duguay Létourneau