Devolutions Server cannot update Gateway: “No updateable gateways were found”
Devolutions Server cannot update Gateway: “No updateable gateways were found”
Hello,
I’m having an issue with the Gateway update process from the Devolutions Server web interface. When I go to Administration > Gateways, click Bulk update, select my Gateway and then click on update I get the following message:
Update version
No updateable gateways were found.
The Gateway is reachable and operational.
Details:
Devolutions Server version: 2025.3.2
Devolutions Gateway version: 2024.3.3 (Windows Server)
Thanks for your help,
Recommended Answer
Hi,
Did you install Devolutions Agent on the same machine as Devolutions Gateway?
- https://devolutions.net/agent/
- https://docs.devolutions.net/rdm/devolutions-ecosystem/devolutions-agent/#updating-remote-devolutions-gateways-via-devolutions-agent
Let me know if you need further assistance.
Best regards,
Benoit Cortier
All Comments (2)
Hi,
Did you install Devolutions Agent on the same machine as Devolutions Gateway?
- https://devolutions.net/agent/
- https://docs.devolutions.net/rdm/devolutions-ecosystem/devolutions-agent/#updating-remote-devolutions-gateways-via-devolutions-agent
Let me know if you need further assistance.
Best regards,
Benoit Cortier
Hi,
Did you install Devolutions Agent on the same machine as Devolutions Gateway?
- https://devolutions.net/agent/
- https://docs.devolutions.net/rdm/devolutions-ecosystem/devolutions-agent/#updating-remote-devolutions-gateways-via-devolutions-agent
Let me know if you need further assistance.
Best regards,
@Benoit Cortier
Hi,
That was the solution. Installing Devolutions Agent on the same machine as Devolutions Gateway resolved the issue. Thank you !
Best regards,
Tiago