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Connection to recording server lost

Connection to recording server lost

avatar
sjames

Since upgrading to:
DVLS 2025.3.2.0
RDM 2025.3.15.0
RDGW 2025.3..0

We are seeing A LOT of users randomly getting this error message. Recording is "required" on our sessions and the sessions continue to connect after clicking okay and from what I can see it looks like the recordings are working fine so just a false-positive pop up box coming up when it shouldn't be.

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All Comments (1)

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Erica Poirier

Hello,

Thank you for your feedback.

One of your colleagues also opened a service ticket. We will troubleshoot from this ticket and post the outcome on this thread once a solution is available.

Thank you for your collaboration.

Best regards,

Érica Poirier