Window doesn't close after end RDP session ERRBASEUNKNOWN

Window doesn't close after end RDP session ERRBASEUNKNOWN

avatar

Every time when I close session (floated window). It doesn't close - stays at desktop wit ERRBASEUNKNOW message.
Screenshot from 2025-07-18 11-15-47.png

Screenshot from 2025-07-18 11-15-47.png

All Comments (3)

avatar

Hello,

Thank you for contacting Devolutions Support.

Could you please let us know which version of Remote Desktop Manager you are using, as well as your operating system distribution?

Additionally, if you recreate the entry, does the issue occur again?

Best regards,

Carl Marien

avatar

HI I am using latest version 2025.2.0.9 on linux DEB packages.
But I have this failure a couple of months (I didn;t know exact version)

avatar

Hello,

This is a bit unusual. Could you please follow the steps outlined in the documentation below to reset RDM to its default settings and check if the issue persists?

https://docs.devolutions.net/rdm/kb/how-to-articles/reset-rdm-to-default-settings/?tab=linux

If the problem continues, kindly try installing RDM using Flatpak and let us know if that resolves the issue:

https://flathub.org/apps/net.devolutions.RDM

Best regards,

Carl Marien