Unable to import SSH Key
I'm running Linux Mint Cinnamon, latest and I have the program running. I can connect to other machines with users and passwords no problems. However when I'm trying to add a ppk I can't. When I go to the add entry, click on ssh key I get a window with recent, home, desktop and RemoteDesktopManager. I had the ppk file for my aws ec2 instance in my documents but I can't seem to see anything in home or desktop which I moved it to and it still did not find it. I did a free hub on the site and that let me import that no problems at all. However I can't then use it with my ec2 instance in my other local data source. Not sure why it will not find it so I can use it.
All Comments (3)
Hello,
Thank you for reaching out to Devolutions Support.
I attempted to reproduce your issue but was unfortunately unable to do so.
Could you please follow the instructions in the documentation below to send us performance logs at level 2?
https://docs.devolutions.net/rdm/commands/help/profiler/
Best regards,
Carl Marien
Hello,
Could you confirm whether you are using Flatpak to install RDM?
Flatpak seems to isolates RDM for security reasons, restricting access to specific directories.
If this is the case, please follow one of the solutions below:
1. Move the private keys to a folder that RDM can access (e.g., `~/.rdm`).
2. Override the filesystem permissions using the following command:
- For a per-user installation:
flatpak override net.devolutions.RDM --filesystem="~/Documents" –user
- For a system-wide installation:
sudo flatpak override net.devolutions.RDM --filesystem="~/Documents"
After applying the override, you can verify that the changes were successful by running:
flatpak info --show-permissions net.devolutions.RDM
best regard
Carl Marien
Thank you! Using the over filesystem allowed me to get to the documents folder and pull the ppk in. Greatly appreciate it!