Sync from AD through RDM duplicate issue
0 vote
Lately we run into an issue of duplicate entries, when I got to the buttom of it I found out it happens when 2 team members perform a sync in a short timespan.
The issue is the AD sync compares with the current state of RDM and not the DVLS data, so if 2 team members sync the same server and later on both of them sync it back to DVLS it will cause a duplicate.
In my opinion it can be sorted in 2 ways:
1) Force DVLS refresh before the sync starts.
2) Give any AD synced object unique value equals to the SID, it should prevent duplicated as it will able to identify it on the DVLS refresh. Currently every entry gets a random ID.
Ben
All Comments (2)
Hello Ben,
Thank you for your request and sorry for inconveniences. I asked our QA team to reproduce the issue. Once we reproduce it, we will work to fix it. We will keep you posted.
Best regards,
François Dubois
Hi Ben,
Thank you for your detailed explanation of the issue.
We have successfully replicated the problem on our end. A ticket has been raised with our engineering team to investigate and address this behavior. We will provide you with updates as soon as we have more information or a solution in place. Thank you for your patience and understanding.
Best regards,
Jonathan Iannone