Hello,
we switched all Session Account entries a couple Versions back to use My privileged Account.
But since recently, I do not know exactly when, whenever we start the one of those sessions, RDM switches to the top most vault in
the vault select window, and if you do not have permission in that vault, the access is denied. If you have access to that vault, it works just fine.
I have a short clip of what I mean, which I could send over.
Is that a setting I messed up?
Kind Regards
Marcel
Hello Marcel,
Thank you for contacting us on that matter!
Would it be possible for you to provide us with the version of RDM and DVLS that you are currently using?
Please use the secure link below to send us the requested file(s);
https://devolutions.sharefile.com/filedrop
Please name your file as follows so that it can be easily identified:
F-40298
Best regards,
Érica Poirier
Hi Erica,
sure RDM is Version 2023.3.35.0 64-bit Server is 2023.3.13.0.
File is Uploaded
Thank you and
Best Regards,
Marcel
Hi Marcel,
Thank you for the video.
I haven't been able to reproduce the issue. I have submitted a ticket to our QA team for further investigation.
We will keep you posted once we get any developments about this.
Thank you for being so patient!
Best regards,
Érica Poirier
Hi Érica,
after the update to 2023.3.37.0 the problem seems to be fixed.
Best regards,
Marcel
Hello Marcel,
Thank you for your feedback.
It's excellent news that the issue is now solved.
Best regards,
Érica Poirier