PAM Account Discovery

Published 3 years ago

Hello not quite sure since which version we are getting the error but we are unable to scan for AD Users in PAM.
The Discovery stops with the attached error message.

For now we are Version 2023.3.6.0

sql.txt

All Comments (6)

Erica Poirier

Published 3 years ago

Hello,

Thank you for reporting this issue. I will ask our development what can cause this problem.

In the meantime, could you try to fetch the account from a specific OU using the Browse domain containers button to see if you get the same error?

Best regards,

Érica Poirier

3b6ffafc-d146-4b04-8f30-6f37fcdc62bf.png

Marcel

Published 3 years ago

Hello Erica,

thank you and that does work for us.

e4aaa87d-dd2e-403b-b335-3973e32b1638.png

Erica Poirier

Published 3 years ago

Hello,

It seems that an OU in your environment has an accentuated character in its name. Our developers are investigating this issue. I will get back to you once they provide an answer about it.

Thank you for your patience.

Best regards,

Érica Poirier

Marcel

Published 3 years ago

Hello Erica,

that was it after changing that the import is working again.

Thank you

Erica Poirier

Published 3 years ago

Hello Marcel,

Thank you for your feedback, and glad it's working again now.

A developer has been able to reproduce the issue with accentuated characters. A ticket has been opened internally for a fix.

Best regards,

Érica Poirier

Erica Poirier

Published 3 years ago

Hello Marcel,

The issue has been fixed internally and will be in the next DVLS version. We cannot provide an exact release date, but you can subscribe to this forum's section to be automatically notified once it's available.
https://forum.devolutions.net/forums/105/general-availability-releases

Best regards,

Érica Poirier