Double click instead of single click
Hi,
I’m using my iPad Pro M2 (iOS 17.1 freshly installed ) and a Bluetooth mouse to connect to a Windows 10 PC through RDP. I have an annoying issue when using the mouse. Most of the time single clicks becomes double clicks in the RDP session.
I recently changed my iPad and also the mouse and I’m still having the issue. Not sure but it’s seems the be related to a recent update of the app, because I did not had the issue before.
I have tried to mess around with the settings (mouse acceleration, delay of the long press ..) and it did not help.
I love the product but this issue is pretty annoying.
Thanks for your help
All Comments (4)
Hi,
Thank you for reporting this issue. We will investigate.
Best Regards,
Nicolas Dufour
Hello,
Sorry for the inconvenience. We have found the issue and we are working on a fix. We'll let you know once this is release.
Best regards,
Frederick Simard
Hello,
We've submitted a new version of the app to the Apple Store that contains the fix for the issue you reported. It's expected to be available for download by tomorrow. Once it's released, could you please test it and let us know if the solution resolves the problem?
Best regards,
Frederick Simard
Awesome! It work now with the new version. What a great service ! Thanks