Assume profile type is IT professional if user is assigned launcher or RDM license

Assume profile type is IT professional if user is assigned launcher or RDM license

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We recently ran into an issue where one of our developers couldn't connect to a server because the launcher icon was missing from the password hub even though they had a valid license.
Turns out that our org-wide settings were configured to use the default profile of "business user" when it should have been 'it professional'.

I think it makes more sense to assume that anyone with a launcher or RDM license is an IT professional rather than a business user or, at the very least, display the launcher or rdm icon even if under a business user profile so long as they have the appropriate license.

Another consideration is that perhaps the default org-wide profile should be IT professional rather than Business User.

All Comments (2)

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Hello,

Thank you for your feedback. I've taken a note to discuss this internally. Meanwhile, we would also like to gather feedback from other users on this.

Have a good day!

Maxime Morin

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Would love that!