Assume profile type is IT professional if user is assigned launcher or RDM license
0 vote
We recently ran into an issue where one of our developers couldn't connect to a server because the launcher icon was missing from the password hub even though they had a valid license.
Turns out that our org-wide settings were configured to use the default profile of "business user" when it should have been 'it professional'.
I think it makes more sense to assume that anyone with a launcher or RDM license is an IT professional rather than a business user or, at the very least, display the launcher or rdm icon even if under a business user profile so long as they have the appropriate license.
Another consideration is that perhaps the default org-wide profile should be IT professional rather than Business User.
Hello,
Thank you for your feedback. I've taken a note to discuss this internally. Meanwhile, we would also like to gather feedback from other users on this.
Have a good day!
Maxime Morin
Would love that!