SSH Login Error

Hi Woo-joo.

It looks to me like this is simply a case of your login information to connect to that server being incorrect and thus denying you access. Make sure that you have the correct username and password. If you have any more issues, please, don't hesitate to contact us again with more information so we can look into it in more detail.

Thank you.

Hello Nicolas,

Thanks for your response. I getting this error only if Username & Password was blank or if only username was present.




I can able to connect to SSH session, when I saved the Username & Password in the Configuration. But this was isn't a good security practice.

Hi again Woo-joo,

I understand your concerns, but, in fact, we do support interactive authentication if you prefer not to have your username and password saved in the connection and sent to the server that way. The problem here (according to the error messages you are getting from your SSH host) is that it doesn't support interactive auth. In this case, it won't work because your host doesn't support it, but you can enable interactive login in the Advanced section of your SSH entry's settings.