Devolutions Chrome Extension Update Not Respecting DPS Session Duration

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Devolutions Chrome Extension Update Not Respecting DPS Session Duration

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Hey everyone,

Our users recently noticed that the Devolutions Chrome extension is logging them about 1-2 times per day after the latest Chrome extension update. Has anyone else reported this? It appears to only affect the extension because our web session is still active in the web UI.

I remember (maybe a year ago) the DPS web session and browser extension were linked, but for a long time now they are independent of each other (the extension asks me to log in even though I'm already logged in via the web). Are there plans to change this behavior back?

All Comments (5)

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Hello,

We already have an internal ticket about this request.

Once the engineering team will find a solution and an update will be available, we will post it here.

Thank you for your patience.

Best regards,

Érica Poirier

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Thank you, Erica.

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Hi Érica, is there any ETA on this fix? Just want to track it since it's still affecting all of our users.

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Hello Lloyd,

No update yet, I have asked the engineering team for one.

Best regards,

Richard Boisvert

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Hello,

Regarding the issue of the 1-2 login per day, there will be a potential fix in the next version, which should come out next week, or the week after.

Best regards,

Richard Boisvert