Resolved

Error COMException

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Hello everyone, have the following error.
How can I fix it?



Error:

COMException - Der Server ist nicht funktionstüchtig.
at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail) at
System.DirectoryServices.PropertyValueCollection.PopulateList() at
System.DirectoryServices.PropertyValueCollection..ctor(DirectoryEntry entry,
String propertyName) at
System.DirectoryServices.PropertyCollection.get_Item(String propertyName) at
System.DirectoryServices.AccountManagement.PrincipalContext.DoLDAPDirectoryInitNoContainer()
at System.DirectoryServices.AccountManagement.PrincipalContext.Initialize() at
System.DirectoryServices.AccountManagement.AuthZSet.get_CurrentAsPrincipal() at
System.DirectoryServices.AccountManagement.FindResultEnumerator`1.get_Current()
at Devolutions.Server.ActiveDirectory.Microsoft.PrincipalReader.MsPrincipalGetGroupsByUser.GetGroupsByUser(UserPrincipal
userPrincipal, IEnumerable`1 groups, Stopwatch stopwatch) --- DirectoryServices
- Error reading authorization groups for the user, XXXXXXX

All Comments (7)

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Hello,

when do you receive this message? Also, which DVLS version do you use?

Regards,
Min

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Hi,

DVLS version: 2023.1.6.0

It can be found under Application Logs.

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Hello,

Are you able to login on the DVLS web interface? Is the Devolutions Server authentication enabled?

Regards,
Min

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Hi,

yes I can login, 2FA is also active for my user.

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Hello,

Ok perfect - could you please try the steps provided in this KB article?

Regards,
Min

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Switched to directory entry token group, no longer get message.

Thanks a lot

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Hello,

Perfect, thanks for your feedback! 😉

Regards,
Min