Devolution Workspace does not load data

Published 3 years ago

I wanted to test the Devolution Workspace, but it does not work for any user.
It simply hangs during the loading process.
Do I have to activate something on the Devolution Server?

Thanks for any support.

br
Markus

All Comments (5)

Erica Poirier

Published 3 years ago

Hello,

There is nothing to enable in the DVLS settings to access it from Workspace.

What DVLS version are you using?

Could you please share a screen capture of the problem you get?

Best regards,

Érica Poirier

markusgrafenberger

Published 3 years ago

Hi,

thanks for reply.

We use the DVLS Version 2022.3.8.0.

The ring for loading, remains in place:

forum image

br
Markus

Erica Poirier

Published 3 years ago

Hello,

Thank you for your feedback.

Could you please try to update your Workspace application to the latest 2022.4.1.4 version?

If this is still not working, please try to disconnect and reconnect on DVLS. You can click on the DVLS icon in Workspace and click on the Log Off button.

forum image

Let us know if that helps.

Best regards,

Érica Poirier

markusgrafenberger

Published 3 years ago

Hi Erica,

with the new version the data are loaded from DVLS.

Thanks for your Help.

Br
Markus

Erica Poirier

Published 3 years ago

Hello Markus,

Thank you for your feedback.

That's a good news that installing the new version has solved the problem.

Best regards,

Érica Poirier