Allow user to see logs and play recordings

Allow user to see logs and play recordings

avatar

Hi there, is it possible to allow a coworker of user type "user" to access the logs and recordings? I found a ton of configuration options in properties of the sessions (or inherited from the folder), but nothing seems to be related to the logs and recordings.

It would be beneficial to have a user without administrator permissions, be able to review recordings for training purposes.

Thanks,
Robin

All Comments (2)

avatar

Answering myself in case somebody else is looking for it.

Found it in Administration > System permissions > ENTIRES (and the logs itself under MISCELLANEOUS)

avatar

Hello,

Thank you for contacting us on that matter and for taking the time to provide an answer to your post.
Let us know if you require assistance with anything else.

Best regards,

James Lafleur