RDM 2022.2.1.4 on Ubuntu 22.04

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RDM 2022.2.1.4 on Ubuntu 22.04

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Hi all,

I have used RDM on Windows for quite a ling time and very happy with it. I have decided to move to Ubuntu and installed RDM v2022.2.0.6.
It was very sluggish from the start (with wait or kill options) and barely usable as every single click took 3/4 seconds to action.
I removed old version and installed latest one v2022.2.1.4
As a result the new install doesnt start at all.

I'm very frustrated as I love this product. Which logs I can provide to help with troubleshooting please?
Attached a print screen of the solution installed but not running. I have tried both Xorg and Wayland sessions from the login shell. What am I missing?
Ubuntu is up to date and the machine is pretty much vanilla (<3 days life)

Thanks
Doma

Screenshot from 2022-07-20 18-23-30.png

All Comments (11)

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Hi,

The easiest way to hopefully know what is happening is to launch RDM from a terminal using the 'remotedesktopmanager' command.

Regards

Jonathan Lafontaine

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Hi Jonathan,

Thanks for your reply. I tried but nothing "logs" on terminal session. Is there a location where I can find the logs?
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If I try again..
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Oh. For some reason, it seems like RDM isn't even called from the launch script.
We can confirm my theory this way.

cd /usr/lib/devolutions/RemoteDesktopManager.Free/
./RemoteDestkopManager.Free

Jonathan Lafontaine

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Still nothing
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Any info/chance on how to use this to create a dump when starting the RemoteDesktopManager.Free binary?
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Thanks

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One of our dev was able to reproduce the issue on a VM, we are working on it.
A new version will be released as soon as possible.

Jonathan Lafontaine

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Version 2022.2.1.5 is live with a fix for this issue.

Let me know if this solves the problem.

Jonathan Lafontaine

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Hi Jonathan,

yes it does work now! great stuff.

Also looks like it works better with Xorg instead of Wayland. I have a vanilla Ubuntu 22.04 desktop. Is it the case?
For some reason doesn't feel smooth as the Windows build. I s there a list of things I could check to make it more responsive?

Thanks a lot,
Doma

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Good glad to know it worked.

I don't use Xorg as it doesn't support my current monitor setup (multi DPI on Xorg is a bit no no) so I'm not aware of any differences between the two.
It's entirely possible that GTK's Xorg backend is better optimized then the Wayland backend.

What would you say isn't as smooth? And what kind of setup do you have for RDM? Local SQLite datasource with a small number of entries, shared data source with a large amount of entries?
If we can reproduce your setup we could profile our code to see where things could be improved (if possible).

Jonathan Lafontaine

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Hi Jonathan,

Sorry for late reply, just had a super long day..

I use XML (local) and about 81 entry count with 113 items.

  • The start with splash screen is slow
  • Clicking on Folders can take a few seconds to run (it is very random)
  • What is the best way to make sure that key combinations like CTRL-ALT-Canc works inside the RDP session? Actually the Ubuntu Host takes this instead of the Windows guest in the RDP session
  • Also looks like the Remote Local Hard Disks from Windows are not redirected to the Local Ubuntu. Clipboard doesnt seem to work either. Just wondering if both Remote and Local OSes need to be the same to work. RDM on Windows with Remote Windows works.


Sorry about multiple question, I'm happy to open separate threads :)

I have attached the current specs just in case


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The start with splash screen is slow

The splash screen is shown while RDM intializes.
I'll try to replicate your system on a VM to see if I end up with a slower RDM on my side.

Clicking on Folders can take a few seconds to run (it is very random)

When clicking on a folder (or any supported connection), html code is generated to display the dashboard.
Again, with a VM similar to your setup, I wonder if I can reproduce your issue.

What is the best way to make sure that key combinations like CTRL-ALT-Canc works inside the RDP session? Actually the Ubuntu Host takes this instead of the Windows guest in the RDP session

Unfortunately, we haven't found a way to redirect some keys to RDP from GTK. So no, there's no way to make sure this works.

Also looks like the Remote Local Hard Disks from Windows are not redirected to the Local Ubuntu. Clipboard doesnt seem to work either. Just wondering if both Remote and Local OSes need to be the same to work. RDM on Windows with Remote Windows works.

We use a FreeRDP library in the background to allow RDP connections. Our integration only allow text clipboard for the moment as sending/receiving file through the clipboard is a much more involved process. We have a dev working on our integration across our multiple platforms so it might be available someday. As for the drive redirection, redirecting all disk drives isn't the best option (FreeRDP will only redirect external device like thumb drives when this is set). The other 2 options should be more reliable way to share your local drives with the remote session.

Hope this helps.

Jonathan Lafontaine