Problem updating to DVLS 2022.2.5

Problem updating to DVLS 2022.2.5

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I have encounterd problems with updating DVLS to 2022.2.5.0

After the updates has completed without error I cant reach the webpage , after a while i get the error "HTTP Error 500.37 - ASP.NET Core app failed to start within startup time limit

I have two instances at the same server and updating the TEST instance went OK without issues and i can access it , buter after updating PROD instance i get this problem (TEST is still working)

I have "fixed" this now by restoring the database and "updating" again to lower version 2022.1.9.0 since that was the version I have with ZIP format (can find where to download 2022.1.13.0 which i had before) After this my PROD instance is accessible again

All Comments (2)

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Hello,

Thank you for reporting this issue.

Are all prerequisites properly installed?

What resources are allowed to this server?

According to this Microsoft article, Troubleshoot ASP.NET Core on Azure App Service and IIS, the number of IIS applications that start on the same are using too much resources.

You could try to stop the test instance before upgrading your DVLS production instance.

If you still need it, here is the download link for the offline package of version 2022.1.13.
https://cdn.devolutions.net/download/RDMS/DVLS.2022.1.13.0.zip

Best regards,

Érica Poirier

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Hello,

After a discussion with an engineer, because there are some migrations to be done on the first start of the application, it may fails due to the default startup time limit in the web.config file.

You can try to increase the startupTimeLimit parameter value in the web.config file of your DVLS instance to 240 (the default is 120). If you can't find it, you can add the parameter at the end of the aspNetCore line

<aspNetCore processPath="dotnet" arguments=".\Devolutions.Server.dll" stdoutLogEnabled="false" hostingModel="inprocess" stdoutLogFile=".\logs\stdout" startupTimeLimit="240">

Once the modification saved, click on the Stop Server/Start Server button on the DVLS console.

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Let me know if that helps.

Best regards,

Érica Poirier