RDM DVLS login loops
Hi folks. I've upgraded both DVLS and RDM and am stuck in an authentication loop. RDM prompts a browser window to open where I can login and then it sends it back to RDM where it says "waiting for authentication" and opens up another browser window. Rinse and repeat.
Both RDM and DVLS on latest version and this happens with 2fa on and off.
All Comments (7)
Hello,
Are you running DVLS 2022.1.9.0 and RDM 2022.1.17.0?
Best regards,
Jeff Dagenais
Hello,
Are you running DVLS 2022.1.9.0 and RDM 2022.1.17.0?
Best regards,
That's correct. I believe I have resolved this by changing the URL on the server console from the fqdn to just the hostname - not sure why that had an affect.
There's an additional issue where some users are getting a "Waiting for authentication" window every time they switch from one (rdp) connection to another
Hello,
Thank you for your swift reply!
Since the additional issue does not seem to be related to this issue, can I open a support ticket on your behalf and troubleshoot this issue with you through this ticket?
Best regards,
James Lafleur
Hello,
Thank you for your swift reply!
Since the additional issue does not seem to be related to this issue, can I open a support ticket on your behalf and troubleshoot this issue with you through this ticket?
Best regards,
Yes, please
Hello,
Perfect! Your ticket number is 00002213, you should receive a reply from me shortly.
Best regards,
James Lafleur
I am having the same problem with RDPM Free when trying to import a backup for my sources. Is there any solution to this?
Hello Ragnwald,
Thank you for contacting us on that matter!
The issue reported on this thread is different than the one you are currently experiencing.
For this reason, I will contact you via private message to avoid adding confusion to this thread.
You will receive an email from me shortly.
Best regards,
James Lafleur