RDM Authentication error with DVLS after updating both
Hi there
I've updated my Devolutions Server to version 2022.1.7.0 for use with RDM version 2022.1.12.0
When using this combination, i'm unable to authenticate to my Devolutions Server, when trying to connect - it'll say 'Waiting for Authentication' and the open my browser with an 'Server Error 500 - internal Server Error'.
When using RDM version 2021.2.28.0 it works as expected.
We're using Microsoft 365/Azure AD authentication.
I've downgraded my RDM for now, but i'm able to upgrade again if theres a fix or anything i should test
All Comments (5)
Hello,
Thank you for reporting this behaviour.
Are you able to connect on the DVLS web UI?
Is the URL set in the DVLS data source in RDM is the same as the Access URI set in the DVLS settings? It's important to use the exact same URL and it's case sensitive.
Best regards,
Érica Poirier
Hi Erica
Sorry for the delay
I'm able to sign in to the webinterface with Microsoft 365/Azure AD login, no problem.
Access URI and datasource URL is - as far i can see - exactly the same
I notice that the checkmark for Office 365 login is gone in 2022.1.12.0. I assume that RDM is now able to recognize Office 365 login is enabled?
Hello,
Thank you for your feedback.
That's right, when RDM tries to login, the DVLS web page will display the Office365 login button.
About your issue to login from RDM, could you please try to upgrade to the latest DVLS 2022.1.9 version? Please follow these instructions for the upgrade.
https://helpserver.devolutions.net/upgrade_rdms.html
If it still doesn't work, please verify if you have any relevant error messages in the DVLS logs.
https://kb.devolutions.net/dvls_viewdatasourcelogs.html
Best regards,
Érica Poirier
Hi Erica
Finally got around for this, and it works after updating server DVLS to 2022.1.9
Thank you very much for your help
Hello,
Thank you for your feedback and glad the upgrade has solved your issue.
Best regards,
Érica Poirier