Hello
We have noticed some issues regarding the timing of TOTP tokens in RDM.
They are also present on Windows installations, but are less intrusive. The main issues resides on the Linux installations.
When our users start RDM, they have to enter a TOTP-token. Some of the users are experiencing timing issues, even when the phone and computer are syncing to the same timeserver, issues can be present.
In worst case we've noticed that there can be a difference of around 20 seconds, which is huge when a token is only valid for 30 seconds. Best case, users are experiencing a delay of 5-10 seconds.
Is there a possibility to implement a margin to the TOTP in the application as is done with most web-based applications that use a TOTP?
Thanks in advance.
With kind regards,
Nick
Hi,
I'll open a ticket to see what can be done to alleviate this issue.
Regards
Jonathan Lafontaine
Thank you.
Hi Nick,
This issue should be fixed in the current version of RDM Linux (2022.2.1.5).
Please let us know if that is not the case.
Regards,
Gabriel Dubois
Hello Gabriel
This seems to be resolved. Thank you.
With kind regards,
Nick