ipad pro的删除键无法使用

Hello,

Thank you for contacting us my apologies for replying in English,

That being said, I took the liberty of translating your message and came up with the following: "Match the Magic Keyboard on the ipad and press the delete key on the keyboard. Nothing happens. This defect is fatal!"

I would like to make sure that my translation is accurate could you confirm?

I would also like to confirm which version of RDM you're using?

Let me know,

Best regards,

Hi,

Can you give us more details on the Delete Key? Are you experiencing problems throughout the application or only when you are connected to a remote session.

Best Regards,

Hello, my iPad Pro is equipped with myopic Magic keyboard. When I remotely access my MAC, the delete key of myopic Magic keyboard does not respond. Please confirm that the delete key of my Magic keyboard is not broken, is it a software problem? Software version 2021.2.8, or ARD protocol problem?

Hi,

We will investigate.

Best Regards,

Hi,

I cannot reproduce the defect.

Could you provide this information:

-model of magic keyboard

-language on iPad Pro

-language on remote MAC

Thank you.

ipad pro 2019版
mac版本如下：

Hi,

Thank you for the information.

I have done more tests but I still cannot reproduce the defect.

There are sometimes problems with the delete key on Mac so it might not be caused by the RDM app.

We will stay on the lookout for this problem but until we find how to make it happen we cannot investigate further.

How to trigger the delete key on the ios version software?

This key cannot delete text on the page, press no response

ipad pro 12.9(The fourth generation)

mac:


remote desktop version: 2021.2.9

Hi,

We are still unable to reproduce your issue, but it looks like some improvements to ARD and VNC sessions, including backspace handling, are about to be released next month.

We hope that this will solve your issue.

Regards,