Devolutions Cloud on my Galaxy S21 keeps crashing

Devolutions Cloud on my Galaxy S21 keeps crashing

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The application keeps crashing when i there are input fields in apps or webpages. It has all the permissions needed to do this. So I don't really get what is happening!

If I just open the app and login, I can see/access all my credentials and copy paste from there. But not really optimal ;)

Please tell me if you need more information (I don't see a possibility to create/send a debug log). But I did send the crash reports to Google a couple of times.

I think that my phone dosen't like the app so much now, so it has stopped informing me about it crashing all the time.

Password Hub (Personal) version: 2021.2.3

Samsung Galaxy S21 5G (SM-G991B/DS)

One UI version: 3.1

Android version: 11, patch level: August 1, 2021

Let me know if I can provide some more info that can help.

//Brandur

All Comments (7)

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Hi, we're very sorry for the inconvenience. I'm not very sure to understand where the app crashes. Does it crash when you want to edit an entry? Can you please provide us some screenshots of where it happens?

Sébastien Aubin

Product manager - Password Management

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I just tried again after having rebooted my phone and it works "better". But the Autofill just disappears.

So it's better than crashing earlier ;)

I'll post a screen recording. Give me a minute.

EDIT: I have now attached a screen recording.

//Brandur

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Hi, thank you for the screen recording. We've had a few known bugs with the autofill on Android lately but they're fixed in the next version of the app. We're planning on releasing it soon. We will keep you updated! Thank you again.

Sébastien Aubin

Product manager - Password Management

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Thank you for the quick response.

I will await the new version and give my feedback after having tried it out.

Thanks 👍

//Brandur