DPS Installation Error
Hi,
I want to install DPS in my test environmet but it fails. Can you help me?
2021-06-25T05:39:24 INFO: Downloading pre install information...
2021-06-25T05:39:25 INFO: No Pre Install Information
2021-06-25T05:39:25 INFO: Done!
2021-06-25T05:39:25 INFO: Reading pre intall information...
2021-06-25T05:39:25 INFO: Done!
2021-06-25T05:41:03 INFO: Downloading pre install information...
2021-06-25T05:41:04 INFO: No Pre Install Information
2021-06-25T05:41:04 INFO: Done!
2021-06-25T05:41:04 INFO: Reading pre intall information...
2021-06-25T05:41:04 INFO: Done!
2021-06-25T05:43:01 INFO: [UI - server install - C:\inetpub\wwwroot\dps] Starting server deploy [DPS/ - 2021-06-25-05-43]...
2021-06-25T05:43:01 INFO: [UI - server install - C:\inetpub\wwwroot\dps] Validating Arguments...
2021-06-25T05:43:01 INFO: [UI - server install - C:\inetpub\wwwroot\dps] Downloading pre install information...
2021-06-25T05:43:02 INFO: [UI - server install - C:\inetpub\wwwroot\dps] No Pre Install Information
2021-06-25T05:43:02 INFO: [UI - server install - C:\inetpub\wwwroot\dps] Done!
2021-06-25T05:43:02 INFO: [UI - server install - C:\inetpub\wwwroot\dps] Reading pre intall information...
2021-06-25T05:43:02 INFO: [UI - server install - C:\inetpub\wwwroot\dps] Done!
2021-06-25T05:43:02 INFO: [UI - server install - C:\inetpub\wwwroot\dps] Downloading content from the Internet...
2021-06-25T05:43:04 INFO: [UI - server install - C:\inetpub\wwwroot\dps] Done!
2021-06-25T05:43:04 INFO: [UI - server install - C:\inetpub\wwwroot\dps] Unzipping content...
2021-06-25T05:43:10 INFO: [UI - server install - C:\inetpub\wwwroot\dps] Done
2021-06-25T05:43:10 INFO: [UI - server install - C:\inetpub\wwwroot\dps] Installing content to 'C:\inetpub\wwwroot\dps'...
2021-06-25T05:43:12 INFO: [UI - server install - C:\inetpub\wwwroot\dps] Done!
2021-06-25T05:43:12 INFO: [UI - server install - C:\inetpub\wwwroot\dps] Saving IIS AppPool configuration...
2021-06-25T05:43:12 INFO: [UI - server install - C:\inetpub\wwwroot\dps] Done!
2021-06-25T05:43:24 INFO: [UI - server install - C:\inetpub\wwwroot\dps] Configuring the connection string...
2021-06-25T05:43:24 INFO: [UI - server install - C:\inetpub\wwwroot\dps] Done!
2021-06-25T05:43:24 ERROR: [UI - server install - C:\inetpub\wwwroot\dps] System.IO.FileNotFoundException: C:\inetpub\wwwroot\dps\App_Data\encryption.config
at System.Security.AccessControl.NativeObjectSecurity.CreateInternal(ResourceType resourceType, Boolean isContainer, String name, SafeHandle handle, AccessControlSections includeSections, Boolean createByName, ExceptionFromErrorCode exceptionFromErrorCode, Object exceptionContext)
at System.Security.AccessControl.FileSystemSecurity..ctor(Boolean isContainer, String name, AccessControlSections includeSections, Boolean isDirectory)
at System.Security.AccessControl.FileSecurity..ctor(String fileName, AccessControlSections includeSections)
at DPS.Console.Common.Business.Action.Server.Install.Steps.SetEncryptionFileAccessRights.Run()
at DPS.Console.Common.Business.Action.BaseTaskChainStep.Execute()
2021-06-25T05:43:24 INFO: [UI - server install - C:\inetpub\wwwroot\dps] Register Devolutions Server Event Source...
2021-06-25T05:43:24 INFO: [UI - server install - C:\inetpub\wwwroot\dps] Deleting temporary data...
2021-06-25T05:43:25 INFO: [UI - server install - C:\inetpub\wwwroot\dps] Done!
Capture1.PNG
All Comments (4)
Hello,
The error seems to point toward setting up permissions on the file.
Is it possible that the file (encryption.config) was already existing?
After the error, is the web application existing in IIS?
Can you try to manually set read write permissions to the file (encryption.config) for your proile?
Thanks for letting us know.
Best regards,
Alex Belisle
Hi Alex,
There is no encryption.config file at C:\inetpub\wwwroot\dps\App_Data after the installation complate
Yes, after installation web app is existing
Capture2.PNG
Hello,
Thanks for your response, it is unusual.
Devolutions offers free installation for Devolutions Server. I took the initiative to open a support ticket on your behalf to assist you and find out why this issue has happened..
I will post the solution here afterward.
Best regards,
Alex Belisle
Hello @everyone!
Turns out that this behavior is caused by trying to connect DVLS to an already existing RDM database.
Since DVLS 2019.X, it is no longer supported to use a database that was created by RDM.
Cheers!
Alex Belisle