Some general questions regarding Wayk

Hi,

We recently made a webinar about Wayk Bastion that covers the current product and its direction for the future: https://www.youtube.com/watch?v=0F2shIdfLjY

You can also find the Devolutions 2021 roadmap on our blog: https://blog.devolutions.net/2021/01/devolutions-2021-roadmap

We are going back to our roots and focusing heavily on Remote Desktop Manager integration, with Wayk Bastion as the remote access management solution. The webinar video recording shows a lot of the features in action, I recommend you take a look at it. We can also send you an invitation to a preconfigured lab VM identical to the one used for the demos during the webinar, which makes it a whole lot easier to evaluate the full Wayk Bastion feature set.

We currently do not plan on getting official certifications for Wayk Bastion, and we did not get much demand for them yet. Would HIPAA be a nice-to-have, or a hard requirement?

Best regards,

Hi Marc-André,
thank you for reply - we will start by digging into the webinar and rodmap material. To answer your question, unfortunately for the US market the HIPAA certification is probably a hard requirement. I can't see how we would get around this and it would probably mean that we wouldn't be able to replace the existing product that is HIPAA compliant.
Best Regards
Patrik Malm

Hi Patrick,

You are not the first one to ask about HIPAA, so we'll look into making an assessment of the work required to make Wayk Bastion HIPAA compliant. I did a bit of reading about HIPAA and it looks like a set of rules to correctly handle medical records with regards to privacy. I am not quite sure where one would store this kind of data inside Wayk Bastion, but I assume that we still need to properly review all areas of the software to make sure that it can be used in compliance with HIPAA. Hopefully it would be nothing more than a lot of paperwork and reviewing how data is handled in Wayk Bastion to get it certified. I don't have an ETA on the HIPAA certification, but we'll look into it.

Best regards,

Hi Marc-André,
it is good to hear that you are looking into HIPAA and as soon as you have an ETA please let us know since it will influence our plans going forward. It would also be nice to know approximately how many customers you have today that is using wayk bastion and if there are any goals of how many customers you are aiming to have at a specific time in the future.
Best Regards
Patrik Malm

Hi Patrick,

What we know at this point is that we can get certified if our software correctly implements the required HIPAA controls, but we don't know yet what kind of modifications this would require, and how long the process of getting it certified afterward would take. Development is a bit slower in the summer because of vacations, but I am hoping we could make significant progress towards HIPAA certification before the end of year. All I can tell you at this point is we've decided we'll do it, so it is no longer a "maybe".

As for the number of customers and our targets, I get the feeling that you really want to know if the product is on a sustainable, long-term path. I don't know how long you've been following Wayk, but last year we've made clarified the product direction to focus on the self-hosted server and Remote Desktop Manager integration. If we look at the number of Wayk Client and Wayk Agent active in the last 30 days, it's 18,000, but a lot of them are probably still connected to the public Wayk Bastion server. There are about 75 active Wayk Bastion deployments in the last 30 days, but we don't have much more data about them (one deployment could have hundreds of machines, we wouldn't know). The public Wayk Bastion cloud service is still operational but won't receive new features, as it is not sustainable. The self-hosted Wayk Bastion product is a lot more sustainable because it has no cloud infrastructure cost on our side.

I know these numbers may not be particularly impressive, but Wayk is a product that has years of development behind. We've already made our mistakes at this point, all we need is to keep delivering what customers have been asking for: more Remote Desktop Manager integration. Our goal is to keep adding more remote access management features in Wayk Bastion to be used from Remote Desktop Manager, and we should be able to get much better numbers this way. Wayk used to be too much of a standalone product, but the reality is that the vast majority of potential sales are combined with Remote Desktop Manager, and we're addressing this. This alone will guarantee the long-term viability of Wayk Bastion.

Let me know if you have other concerns, but Wayk is here is to stay, don't worry about it :)

Best regards,