Access Requires a License
I have been working with Bastion inside RDM and have found it works quite well. Recently I installed RDM on another computer outside my LAN and created a connection to my Bastion server and found that I was getting the following error trying to connect to an endpoint joined to my server
Not sure why, but the original machine does not throw this error and I definitely have a license. I tried clearing validation and relogging in but that did not seem to help
All Comments (6)
added note: I have no issues remoting into machines via the browser on the same machine.
Hi Tyson
That's strange. Are you logged in with the same user on both machines? Is it the same RDM version on both (and which version, please)? On the original machine - the one that works - do you have the standalone Wayk Client installed? If so, can you check what it says under "Help" > "Register Product". I'm interested if it's getting the license from Wayk Bastion, or a local serial number.
Thanks and kind regards,
Richard Markievicz
I am and noted that I did not have Wayk Client installed on the machine that was getting the license error so I installed it, registered with my bastion server and was still getting the same error. here is a cap from about on the machine that is failing. Wierd thing is that wayk client on the working one shows a valid license
Hi Tyson
On the machine that's not working, in the Wayk Client, go to "Help > Register Product" and see if there's a serial number, or if it reports the license issued by Wayk Bastion. If it's a serial number, click "Remove". Then try relaunching RDM.
Thanks and kind regards,
Richard Markievicz
Thank you! That worked!
Hi Tyson
Good news - I'm glad that's fixed.
Thanks and kind regards,
Richard Markievicz