iOS/Android http WaykBastion failed to connect
Hi,
im currently in the process of migrating our locally run waykbastion to running on EC2
ive followed the docs and got it setup using http and not https (whole ec2 is firewalled to only ip so dont panic)
i have also applied a trial license for the moment (doing the setup from a fresh for testing purposes)
the web panel all works fine, the mac agent/client fine, even the window agent/client are fine
HOWEVER the iOS/Android apps, just will not connect!
i get the green icon saying its connected,
but then if you click the Log In button to login i just get 'An unexpected error occured' (spelling mistake BTW in the app)
i have attached debug logs here https://pastebin.com/8xzNu6QQ
Regards
Simon
All Comments (5)
Hello Simon,
I need to validate the OAuth error with the engineer in charge of the mobile apps, but it seems to be a login issue that the desktop applications experienced in a previous version. The mobile apps were heavily modified recently so the issue should be resolved in the next iteration, but I will attempt to get more details for you.
Best regards,
Richard Boisvert
Hi Simon
Indeed, Richard is correct. This is related to an issue you already experienced on desktop. There have been a lot of changes in our authentication provider recently.
This should be corrected in 2021.1.0; it's scheduled for release on desktop this week but the mobile app may drag a few days later (we depend on Apple for timely review and acceptance of any updates). A workaround would be to delete the OAuth configuration file for your Wayk Bastion but that's not straightforward on iOS. The alternative is to uninstall and reinstall the app, which should also resolve the issue.
Thanks and kind regards,
Richard Markievicz
'An unexpected error occured' (spelling mistake BTW in the app)
I could've sworn this was a UK-vs-US English thing, but you are quite right. We'll fix that, thanks for the heads' up!
Kind regards,
Richard Markievicz
Hello again Simon
The 2021.1.0 update has been rolled out to the App Store, the update should be visible within a few hours. Please give it a try and let us know.
Thanks and kind regards,
Richard Markievicz
Hi Richard
just literally downloaded the update now before you messaged
Sod’s law, I have migrated our Waykbastion to aws now with ssl so I’m unable to test only http
but still all working tho!
keep up the good work!
Regards
simon