Session will be closed. undefined
I had Wayk Bastion working well for a while but recently I noticed that, when trying to connect with endpoints, I would get an error like the one below:
The connection would come up but then I'd get booted. I have tried restarting Bastion and the endpoint but neither seem to work. If I check the agent on the endpoint it shows an invalid login.
I click log out and attempt to log back in, the browser window opens, I authenticate and get the message to close the window. I do but the window below never goes away.
Something happened and I am not sure what.
All Comments (2)
Hi Tyson
I'm sorry to hear about the trouble connecting to the agent.
We are investigating an issue that can cause the logout to fail via the the UI, but I don't expect this is related (since the agent is registered on Wayk Bastion, as per your screenshot, the login state shouldn't make a difference).
I'll have to check with the web client team the meaning of the error message; but since you're able to get access to the agent it's logs might tell us something meaningful. You could open WaykAgent.exe on the remote machine, and choose "Help" > "Export Diagnostics"; then send us the generated .zip file either by PM or to wayk@devolutions.net.
Thanks and kind regards,
Richard Markievicz
Sure thing, I'll grab logs from an impacted endpoint and PM them. Thank you!