Devolutions ForumDevolutions Forum

Cannot register agent

Cannot register agent

avatar
(user deleted)
Disabled

I have been demoing Bastion for a few hours today and was able to get a server up and running. Only real trouble I have run into so far was when I attempted to register an endpoint with the server. When I try to register, the agent connects to the server but if I attempt to regsister I get a non specifi "An unexpected error occured" error.

Only thing non standard in this case was I did not register the server with an SSL cert. That may or may not have anything to do with it. This server is not intended for production.

forum image

All Comments (4)

avatar
Richard Markiewicz

Hi Tyson

To find out what the issue is, please start by making sure that logging is enabled on your Wayk Agent:

  • check Options > Advanced > Logging Level; if it's not already on "Debug" please put it to that and close then reopen WaykAgent.exe
  • then re-attempt the registration and afterwards, send us the log file
  • export the diagnostics by choosing "Help > Export Diagnostics" from the main window
  • you can send either by a PM through the forum, or to wayk@devolutions.net


One more thing - the current "login, register" workflow is something we're moving away from as it's not really scaleable for large deployments. We've added an alternative mechanism using the command-line. The documentation for this isn't added to docs.devolutions.net yet, so I'll explain here:

  • In Wayk Bastion, if you navigate to Servers > Machine Registration, you'll be able to create an enrolment token. Make a note of the token ID.
  • On the agent you wish to enrol, open a command prompt and run the following command:


wayk-now enroll --token-id {tokenid} --den-url {bastionurl}

(Obviously substituting the token ID and your own Bastion URL)

In an upcoming release you can expect to see the existing registration UI replaced with something that uses the new token-based system.

Let me know if that helps,

Richard Markievicz

avatar

Thanks for the quick reply! Logs sent.

I'm glad you mentioned that this feature is getting a bit of an overhaul. The idea of registration did seem to be a bit challenging in larger deployments.

I ran the PowerShell command you mentioned and it registered straight away, thank you!

avatar
Tin_Man
One more thing - the current "login, register" workflow is something we're moving away from as it's not really scaleable for large deployments. We've added an alternative mechanism using the command-line. The documentation for this isn't added to docs.devolutions.net yet, so I'll explain here:
  • In Wayk Bastion, if you navigate to Servers > Machine Registration, you'll be able to create an enrolment token. Make a note of the token ID.
  • On the agent you wish to enrol, open a command prompt and run the following command:

wayk-now enroll --token-id {tokenid} --den-url {bastionurl}

is this the same command for the wayk agent? or perhaps it's "wayk-agent enroll --token-id ..."?

avatar
Richard Boisvert

Hello,

The command is still wayk-now enroll --token-id {tokenid} --den-url {bastionurl} It was not changed for clients that had scripted the registration prior to the Wayk Bastions rebranding, they could just keep the same one as before.

You can consult the automation documentation here: https://docs.devolutions.net/wayk/bastion/deployment-automation.html

Best regards,

Richard Boisvert