New version shows error upon startup

(user deleted)

Disabled

Published 5 years ago

This is for ChromeOS, RDM was working fine before the 2.4 update.

Screenshot 2020-10-09 at 3.42.22 PM.png

All Comments (4)

Jonathan Lafontaine

Published 5 years ago

Hi,

What data source are connecting to?
And what other versions of RDM are your running, Windows, Mac and their version number?

Regards

Jonathan Lafontaine

Published 5 years ago

For Windows, 2020.2.20.0

We are using MariaDB

Jonathan Lafontaine

Published 5 years ago

I'm digging in the code and it appears the only way this is called at startup is if your data source is set to always prompt for the master key.
To make sure I'm looking at the right place, is your data source encrypter with a passphrase and setup to always prompt for it?

Jonathan Lafontaine

Published 5 years ago

We do use a passphrase. It asked for it after updating, I put it in, then the keyring window popped up asking to log in, so I did, then the error message popped up.

For our Windows machines we enter the passphrase once and that's it.