Wayknow disconnect when I switch user profile
Hi,
any chance to improve that?
Every time when I have opened wayknow session with user and I wanna switch for a moment user profile with admin right privileges session is disconnect.. I need connect again, I do my work, and switch back at user profile, so I'd get one more disconnect and reconnect. I user RDM logs for count my jobs at customer site.
I use unattended connection at my customers.
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KriS
All Comments (4)
Hi Kris
Yes, that can become extremely annoying when using fast-user switching on the remote machine.
We've had a ticket open on this for a while; we'll boost the priority and try to resolve this in an upcoming release. I'll write back here with any news.
Thanks and kind regards,
Richard Markievicz
Hi Kris
Just coming back with an update here; we didn't forget this issue.
After reviewing the history on this, there is some technical complexity that makes it non-straightforward in our current architecture. Since Vista, services run in session "0" and cannot interact with desktops inside user sessions. To capture and interact with a user session on the remote machine, the unattended service launches a subprocess within the session.
Currently, the unattended service doesn't have the ability to transition the sharing from one session process to another - as would be required when switching user sessions (i.e. fast-user switching).
The Linux version avoids this issue as the session process can simply run "outside" any particular user session, and just detach and attach to the proper window server as you switch users. However, the new macOS unattended suffers the same problem as on Windows. We currently have a developer tasked on adapting our architecture on macOS to properly transition sessions and we should be able to pull those changes back into Windows afterwards.
So - all that to say - we recognize this is a painful annoyance and we are working on it, but I can't give a timeline beyond that.
Thanks for your patience,
Richard Markievicz
Ok, I've you'll figure out in the future how improve that.
In meantime you can check how TightVNC do that.. I stil have few installation and there is no problems like above even if TightVNC work as an unattended mode.
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KriS
Hi Kris
Thanks for your patience. Wayk Agent 2020.3.3 is now available, and it contains some fixes here. If you authenticate with a Windows agent using SRD, you should no longer be disconnected when logging out or switching user.
Let us know if you have any further questions or problems.
Thanks and kind regards,
Richard Markievicz