2020.2.0 new branding from server wrong roaming path

Published 6 years ago

Hi

ive just tried the new branding being downloaded from our waykden server instead of bundling it in our golang build exe
and it appears it is placing the branding.zip in the wrong place!

it appears to be storing it in C:\Users\<USER>\AppData\Roaming+\Wayk instead of C:\Users\<USER>\AppData\Roaming\Wayk

please can we have this fixed asap!

All Comments (2)

Richard Markiewicz

Published 6 years ago

Hello Simon

That is surprising, and sounds extremely irregular.

Can you capture a diagnostic log? Open your client .exe and enable Help > Diagnostic Logging. Accept the prompt to restart the client, wait a few moments for the Den to come online and give it a chance to look up the branding.

Then choose Help > Export Diagnostics and send me the .zip file (by PM or to wayk@devolutions.net).

If you were happy to, you could also send me your custom .exe by the same manner and we can take a look at that from our side.

Thanks and kind regards,

Richard Markievicz

simonsmith5521

Published 6 years ago

PLEASE IGNORE / DELETE

I CREATED THIS FOLDER BY MISTAKE!

DOH!