RDM 2019.2.24.0 client generation always ends with an error "terminated abnormally"

RDM 2019.2.24.0 client generation always ends with an error "terminated abnormally"

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(1)
Generating the RDM 2019.2.24.0 client via https://rdm-online-services.devolutions.com/custom-installer always ends with an error, see. below. We need to use the latest version of 2019 in the company, but it doesn't work. What solution should we use?



6/5/2020 6:55:04 AM UserName : -removed-
6/5/2020 6:55:04 AM UserID : de32450b-f55b-4678-8988-de2c3b1a9091
6/5/2020 6:55:04 AM Request : d56e68b6-09e3-4b9e-9a5c-1ba4d0566a1c
6/5/2020 6:55:04 AM PackageName : RDM_2019.2.24.0.exe
6/5/2020 6:55:05 AM Starting download of request.
6/5/2020 6:55:05 AM Download of request completed.
6/5/2020 6:55:05 AM Preparing Package.
6/5/2020 6:55:43 AM Package is prepared.
6/5/2020 6:55:43 AM Starting Addind of Custom Files
6/5/2020 6:55:50 AM Custom file (Default.cfg) added.
6/5/2020 6:55:50 AM Addind completed.
6/5/2020 6:55:50 AM Starting generation of template 2019.2.24.0 build(EXE).
6/5/2020 11:42:25 AM Build Exit code = -536805276
6/5/2020 11:42:25 AM Generation of template 2019.2.24.0 build(EXE) is terminated abnormally.
6/5/2020 11:42:25 AM Marking Request as Fail.



Error.png

All Comments (2)

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Hello,

Thank you for contacting us on that matter!

This issue has already been reported to our Engineering Department and the ticket RDMW-5083 has been created to find its cause.
I will contact you as soon as I will have an update on that matter.

Best regards,

James Lafleur

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Hello,

Our Engineering Department just informed me that this issue should now be fixed.
Could you please try to create a new package and see if this issue persists on your end?

Best regards,

James Lafleur