Integrated login no longer working after upgrade
Hello,
I recently upgrade to the latest Password Server and the integrated login setting is no longer working. Logging in with username/password works without issue. I was able to upgrade our test instance without issue, however the production instance did not work. I have verified:
Any help would be appreciated.
Thanks
All Comments (6)
Hello,
Could you please enable the Log Debug Information option in Administration - Password Server Settings - Logging to raise the debug level to see if there is any relevant error messages in the Data Source Logs in the Reports section on the web interface?
Best regards,
Érica Poirier
I am seeing the following message in the logs when using windows integrating logging:
ProcessDomainUserInfo using windowsAuthentication - Enter
Hello,
Which version of RDM and which version of DPS are you trying together?
Just to confirm, the integrated login we are talking about is the feature in RDM name Windows Authentication?
Best regards,
David Grandolfo
Hello again,
After verification, we see that you also opened a ticket with the support department. Your ticket number is DEVO-20404, we will continue the diagnostic directly per ticket.
Best regards,
David Grandolfo
Yes, 'Windows Authentication' is what I was referring to. Sorry, it up with something else.
After some additional work, 'Windows Authentication' started to work seemingly out of nowhere. We rebooted the server a few times prior, but no configuration change was made prior. However, there do seem to be some latent issues that are plaguing some of our users. Would I be able to upload a diagnostics report so somebody could check for issues?
Thanks
Thanks I added the information in the ticket DEVO-20404
Regards,
David Grandolfo