DPS 2019.2.12.0 Shows RDM Window and Hangs then Crashes After Update

DPS 2019.2.12.0 Shows RDM Window and Hangs then Crashes After Update

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DPS 2019.2.12.0 Shows RDM Window and Hangs then Crashes After Update. I tried an in-place update and once I received the error, I uninstalled and tried a fresh install with same results.

Previous DPS version 2019.1.20.0

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Reinstalled DPS version 2019.1.20.0 and launched console without issue. Is this a known issue with 2019.2.12.0?

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Hello,

Yes it's a known issue with the DPS Console 2019.2.12 and we haven't identified the problem yet.

Please see the following troubleshooting article to solve your issue.

https://kb.devolutions.net/dps_console_crash_with_devexpress.html

To help us identifying the issue, have you updated your Windows Server lately? Are one of those KBs part of your update list?

Best regards,

Érica Poirier