When sending a secure message to more than 1 users , neither user can retrieve the credential

Implemented

When sending a secure message to more than 1 users , neither user can retrieve the credential

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jgenske
Disabled

this is in 2019.1.20

When secure message credentials are sent to more than 1 user, neither user can open them. Email notification works fine and both users can see the message and credential, but neither can open it.

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All Comments (3)

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Hello,

We have been able to reproduce your issue and a ticket has been submitted to our engineering department. For your information, the internal ticket number is DPS-3679. Once an update or a fix will be available, I will update this forum topic.

Best regards,

Érica Poirier

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Wow! Thanks for the super fast response.

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Hello,

The issue has been resolved internally and the fix will be available in the next DPS version 2019.2.7 that should be soon released.

Best regards,

Érica Poirier