Crash on iPod touch (7th gen./latest)

Crash on iPod touch (7th gen./latest)

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We are experiencing a crash of the RDM app just as soon as it is opened on the iPod. Can you confirm if this is a bug?

All Comments (9)

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Hello Marcus05,

I can confirm, this is an issue.
I have opened a ticket to the IOS development team about this problem with a high priority, we will give you news as soon as possible.

Best Regards,

Johann Dufaud

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Thank you for the quick reply - let me know when we are ready to test again.

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Any updates on this?

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Hi,

The problem has been found. The fix will be in the next release.

Best Regards,

Nicolas Dufour

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I just updated it on the iPod touch and it is still crashing upon opening the app.

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Hi,

We will investigate and get back to you.

Best Regards,

Bea Racine

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Hi Marcus,

The problem is more complicated than we thought. We are currently working on it. We should be able to fix it. However, there is a slight chance that we may not be able to. We will keep you posted on our progress.

Best Regards,

Nicolas Dufour

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I tried deploying via MDM onto a 7th gen iPod and it crashed. I thought it was related to the 7 month old MDM related bug report. I reset the device and set it up without MDM and it's still crashing. So this 2 year old bug still exists.

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Hi,

Our first forays into fixing this bug back then were not successful.

We will bring this issue back to the table and see if changes to the OS or framework have created new avenues for fixing this.

Best Regards,

Bea Racine