Google Authenticator registration broken with DPS

Google Authenticator registration broken with DPS

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This issue only affects users who have never connected to the DPS server.

Issues

New users with Google Authenticator as 2FA are not able to log on DPS servers.
The error "WebException - The remote server returned an error: (502) Bad Gateway" is log in Devolutions Password Server logs.


Sub-Issues












Cause
The API called to get the QR Code image has been deprecated by Google.


Workaround
The workaround is to onboard new users through the Devolutions Password Server Console.
























Long Term Solution
We are currently investigating a long-term solution, it should be made available in a release within a few weeks.

David Grandolfo

QR_CODE_DPS.png

All Comments (1)

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Hello,

We are glad to announce that the fix is available in Remote Desktop Manager 2019.1.8.

Beta version can be downloaded at https://remotedesktopmanager.com/home/download#Beta
Best regards,

David Grandolfo