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Can not use Wayk Now

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madams
Disabled

to connect to pc on my network - but other remote support tools work. I have submitted support tickets - but no resolution

Remote PC has Wayk installed



I have Enterprise installed on my pc and we pushed it with a local admin password to workstations, but I can't connect

All Comments (2)

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Richard Markiewicz

Hello


I'm sorry to hear that Wayk Now is not working out of the box for you. Can you help us with a little more information to diagnose the issue?


You are trying to connect to another machine on your LAN, or over the internet? Are you trying to connect by using the IP address or hostname, or the six-digit Wayk ID?


What kind of error or message (if any) do you get when the connection fails?


Thank you,

Richard Markievicz

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Richard Markiewicz

Hello again,

My colleague has forwarded me some correspondence on your support ticket; I will follow up with you by email shortly

Thanks,

Richard

Richard Markievicz