We are having an issue turning on logging. We access 365, on the cloud, through Remote Desktop Manager. When I click on "Turn on Auditing" I get an error message the below error message. Can you please direct me on how to resolve this issue? We found some PowerShell codes to use, but are not sure how to use them through RDM?
Request: /api/adminauditlogconfig/EnableUnifiedAuditLogIngestion Status code: 500 Exception message: {"Message":"The command you tried to run isn\u0027t currently allowed in your organization. To run this command, you first need to run the command: Enable-OrganizationCustomization.","DiagnosticContext":"{Version:16.00.2887.002,Environment:EUSPROD,DeploymentId:834424bdb07d426a86cb82fbec40dad0,InstanceId:WebRole_IN_0,SID:bb91a381-6633-40d7-b2b4-2a9dc905aae0,CID:7aacd4a4-5076-449b-a986-6275757d0d52}","Time":"2019-02-25T19:04:23.894413Z","ExceptionType":"Microsoft.Exchange.Configuration.Tasks.InvalidOperationInDehydratedContextException","ExceptionData":{"Source":"AdminAuditLogConfig"}} Diagnostic information: **{Version:16.00.2887.002,Environment:EUSPROD,DeploymentId:834424bdb07d426a86cb82fbec40dad0,InstanceId:WebRole_IN_0,SID:bb91a381-6633-40d7-b2b4-2a9dc905aae0,CID:dbc9bbe0-075e-4d93-a473-38b7dc1d940d} Time: 2019-02-25T19:04:52.603Z
Hello,
What RDM version are you using?
Is the "Turn on Auditing" an option on the Office365 portal?
Could you please tell me what kind of PowerShell script you need to run? Maybe it's a script to enable a specific parameter of your Office365 configuration.
Best regards,
Érica Poirier
RDM is version 14.1.3.0 64-bit
I can see a button that says "Turn on Auditing" at the top of the page. When I click on it I get the error I mentioned before. What I really need to know is how to turn on auditing?
I found some websites like this one https://cloudsupport.exclaimer.com/hc/en-us/articles/115002834769-Enable-OrganizationCustomization-is-prompted-during-the-Office-365-connector-setup-wizard , that state that there are powershell commands to correct this issue, but I don't know how to use powershell for office 365 cloud through RDM.
Of course, if there's another way, I would be up for that too.
Lin
Hello,
It seems to be an easy straight forward procedure. There is no need to use RDM to run that script. You can just open PowerShell on your computer and follow the instructions. But if you want to do it in RDM, please go in Tools - PowerShell (RDM CmdLet) to open the embedded PowerShell command prompt in RDM.
Then just enter the commands as stated in the article and this should enable the required option. As stated in the articvle, you just need to run this once.
Best regards,
Érica Poirier
I have the rest of the puzzle, for anyone else having this issue. After conversing with Office 365 support and looking at the website referenced above, along with the assistance received here, this is the solution.
Write down the username and password for the company you're working with
In RDM, click on Tools/PowerShell
Run this command : $UserCredential = Get-Credential
Enter the username and password
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Run this command : $Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://outlook.office365.com/powershell-liveid/ -Credential $UserCredential -Authentication Basic -AllowRedirection
Run this command : Import-PSSession $Session -DisableNameChecking
Run this command : Set-ExecutionPolicy RemoteSigned -scope CurrentUser
Run this command : Enable-OrganizationCustomization
Wait 4 hours
Run this command : Set-AdminAuditLogConfig -UnifiedAuditLogIngestionEnabled $true
Wait another hour
Logging should now be working
When finished, log out by running this command : Remove-PSSession $Session
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Hello,
Thank you for the information and glad that it's working as you expected now.
Best regards,
Érica Poirier