Big Consume of RAM Memory
Hi,
I've started to use Wayk Now (Version 2.1.0) today, 06/15/18, and I've observed that the software has a big consume of RAM Memory.
In my case the consume is about 2GB, during a session of remote connection.
More Info:
Intel Core 2 Duo E7500
Total RAM 4GB
Windows 7 Professional SP1 x64
Thank you for your attention.
Guilherme Mauri
All Comments (11)
Hello,
I will investigate this with my team.
Best regards,
Marc Beauséjour
Hello,
Quick question, what is the OS of the remote system that you take control of?
Best regards,
Marc Beauséjour
When I start Wayk Now, the quantity of RAM stay stable. The problem starts when I press "Connect" and the password are required, the quantity of RAM is increased and don't stop to rise. When you cancel the connection, it stop of rising but stay in the last level reached of RAM.
Windows 7 Home Basic x64
Hi Guilherme,
This looks like a regression on our side causing a memory leak. We will investigate and report back when we know more.
Best regards,
Marc-André Moreau
We can confirm there is a memory leak, and it isn't restricted to Windows. Can you tell us if the problem was present before 2.1, and how long it took to reach 2GB of memory usage?
Marc-André Moreau
Marc, I'm a new user, my first use is with the version 2.1.
It takes about 30 minutes to reach 2GB.
Hi Guilherme,
We can reproduce the issue and we've identified the cause of the problem. We will work on it and let you know as soon as we have something.
Best regards,
Marc-André Moreau
Quick update on this: we have made some fixes internally and we are hoping to polish the changes for a bug fix release some time next week. We just need to go through proper testing with QA to make sure the fix doesn't break anything else.
Marc-André Moreau
Hi Guilherme,
We have just released 2.1.1 with multiple important bug fixes, including a fix for the memory leak you reported. It should be much better now.
Best regards,
Marc-André Moreau
Thank you.
I'll try it.
Best Regards,
Guilherme Mauri