Cannot go offline: asks for a password but no username

Cannot go offline: asks for a password but no username

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Hi all,

when our entreprise data source is unavailable, RDM asks whether I want to go offline.
When I do, it ask for a password but username is empty and greyed out. Also the OK button is greyed out.

What is the problem?
I used to be able to go offline with the RDM data source.

i'm using version 11.1.0.0

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All Comments (7)

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Hello,

Is it possible that you have enable the Offline Security?

Could you go in File -> Options -> Security and validate if you have configure a password in the Offline Security section.

Best regards,

Jeff Dagenais

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Hello,

it says "default security".



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Hello,

What version of Devolutions Server are you using?

Best regards,

Jeff Dagenais

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Hello,

I have been able to reproduce your issue.

A ticket has been opened to our engineering department.

Best regards,

Jeff Dagenais

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Great, thanks!

I think:
- version of the Devolutions server is: v2.2.21.0
- Database v1.93

Vincent

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Hello,

This issue should be resolve in the next release of RDM.

FYI - With RDM 11.1, you should also upgrade DVLS to 3.1.

Best regards,

Jeff Dagenais

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Hello,

The offline issue has been resolved in RDM 11.1.6.0. You can download this version here
http://remotedesktopmanager.com/Home/Download#beta

Best regards,

Jeff Dagenais