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Client asking for credentials

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I have Password Vault Manager setup and working on numerous machines using domain authentication. However, I have one machine that the user did not configure properly and it is asking for username and password. We have tried domain usernames and username that are local to the machine. How do I revert the security setup to default so I can setup domain authentication on this workstation? I have uninstalled the application, but when I re-install it goes right back to the previous form of authentication.

It appears the user selected "Use Windows Credentials" under the security tab in the File-->Options settings. Is there any way to log into the system and change this setting?

Thanks in Advance
edited by l8nite4me on 5/20/2013

Clock7 yrs

You could try to delete the whole configuration directory in %LocalAppData%\Devolutions\RemoteDesktopManager

David Hervieux


Clock7 yrs