Forum / Remote Desktop Manager - Support

Can't register

  • Create an Issue
  • Cancel

Downloaded free edition, when the registration dialog comes up I select Devolutions Account and click OK and nothing happens.

Windows 10 1909 Enterprise.

Clock2 mths

Hello,

Please use the link below to create your cloud account
https://account.devolutions.com/register

Best regards,



Jeff Dagenais
signaturesignature

Clock2 mths

I already registered, I can’t enter my registration information into Devoluton.

image

Clock2 mths

Hello,

Could you please provide me the email address you are using to connect to your Devolutions Cloud account via private message?
I will then be able to look into our system and see if I can find the cause of this issue.

Best regards,



James Lafleur

signaturesignature

Clock2 mths

I don't even get to the point where I can enter my email address.

Clock2 mths

Hello,

Are you able to log into your Devolutions Account using the link below and the email address you have used during the registration process?
https://login.devolutions.com/

Best regards,



James Lafleur

signaturesignature

Clock2 mths

yes

Clock2 mths

ok i am in using email and serial. thanks for the help.

Clock2 mths

Hello,

You are more than welcome! I am glad to see that everything is now working properly.

Best regards,



James Lafleur

signaturesignature

Clock2 mths