Forum / Remote Desktop Manager - Bug Report

RDM goes into a bad state after I lock my screen for 1+ hours

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For many months (maybe years?), RDM will go into a state where the process still shows in Task Manager, but isn't visible and can't be used, after I lock my screen for 1+ hours. I'm currently on version 2019.1.41.0, Enterprise Edition, 64-bit.

Clock3 mths

This is usually indicative of a modal dialog being hidden beneath the main form UI.

How is your data source configured? Anything in your logs?

Best regards

Stefane Lavergne


Clock3 mths

Apologies for the late response. (busy with projects)

I have both a local data source, and a couple RDM network server hosts.

The local RDM Application logs don't show anything correlating to this behavior.
I only see entries for it shutting down when I shutdown or reboot Windows.
What other logs should I be checking? (I don't manage corporate RDM, so I have no idea where else to look for logs)

Note that when this happens, I can just kill the RDM task in task manager, then start it up again.

Clock2 mths