Forum / Remote Desktop Manager - Bug Report

Opening Select Vault screen takes 10-20 seconds when having lots of vaults

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We create a vault per customer as some customers have hundreds of records. We now have over 1000 vaults in the system, and started noticing that the "Select Vault" window takes about 10-20 seconds to load. You can open this window using the three dots next the the vault list. The window looks like this:

image

Is there any way the performance of this window can be improved?

The "Administration" -> "Vaults" window doesn't suffer from this issue, and opens almost instantly.

Datasource: MariaDB
Version: 2019.2.19.0

Clock3 mths

Hello,

We have never tested with that number of repositories. We would need to build an environment to test this out.

I opened a ticket to our QA department so that they can test this behavior.
The ticket number is QA-1177.

Best regards,



Jeff Dagenais
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Clock3 mths

Hello again!

Quick question: How many entries do you have per repository approximately?



Jeff Dagenais
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Clock3 mths

@JF,
Something must be slowing the dialog since it does not happen in Adminsitration. We will create a todo directly for the dev.

Regards

David Hervieux

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Clock3 mths


Hello,

Not sure if you still need an answer for your question, but the number of entries depends on the repository. Some repositories have about 200-300 entries, some have less than 10.

PS. The "Reply with quote" button in this forum is currently broken - I get "Sorry, you are not allowed to edit this post" when clicking that button.

Regards,
Mark

Clock3 mths

Hello,

We've made a fix and it will be available in RDM 2019.2.20.0.

Regards,

Hubert Mireault

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Clock3 mths