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Macro from keyboard shortcut not working

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Hi,

I have some macros as you can see that working perfectly from the "Macrp/Scripts/Tools" tab.These ase just opening the selected RDP with different resolution when i'm on my laptop.

1

I have now the keyboard shortcut for faster access

2019+10+27+00002

I get the pop-up

2019+10+27+00003

But when i double click, it closes the window and nothing happens, no RDP session opening with that setttings. Of course i have selected the entry before and then press the ctrl-m

What am i missing ?

Regards,
Vassilis

RDM for Windows 7 x64
Purchased Enterprise Edition v2019.x

1.PNG
2019-10-27_00002.png
2019-10-27_00003.png
Clock4 mths

Hello Vassilis,

would it be possible to get one of your macros? I've test it with 2019.2.11 (latest beta) with the same keyboard shortcut, but here all works flawless

Thanks!

Regards,
Min

Clock4 mths

Thanks Min for the prompt reply.
I'm sending you via PM the macro .xml and the template.rdp that calls the template for the custom resolution on my entry.
Again this works on the tab "Macrp/Scripts/Tools" but not via the script window.You double click the macro shortcut and nothing happens


Regards,
Vassilis

RDM for Windows 7 x64
Purchased Enterprise Edition v2019.x

Clock4 mths

Hello Vassilis,

while I'm trying your scenario here some suggestion what could also (maybe an easier) solution:

If you are on your laptop => select the session => right click => Open with Parameters => Open with Template => select the template
(its also possible to show the "Special Open Parameters in the action pane)

With Local Machine Specific settings (requires an Advanced Data Source) is it also possible to set parameters only for this specific machine (laptop) if youre open the session on another PC the standard setting will be used

Regards,
Min

Clock4 mths

Hello,

Sorry to jump in, but we would like to know if the suggestion proposed by Min could be a solution for you.
If not, please let us know.

Best regards,



Jeff Dagenais
signaturesignature

Clock4 mths

Yes it may work, but i counted five more clicks.
Also it works if you just click on the macro tab and then click on the macro itself (three more clicks).
But that is not what we customers want. That is why we invest in software like this to make our hard admins job more efficient.

The point is to use all resources and make your job easier If i have to make 5 more clicks to open the laptop template instead of the support method of keyboard shortcut then we are not something we need.

So please let me know when this will be fixed, as it seams that this works on the beta version so maybe wait for an official release.

Kind Regards,
Vassilis

RDM for Windows 7 x64
Purchased Enterprise Edition v2019.x

Clock4 mths

Hello,

I opened a ticket to our engineering department.
The ticket number is RDMW-3894.

Best regards,



Jeff Dagenais
signaturesignature

Clock4 mths

Thanks Jeff. Looking forward for the updates on the ticket.

Regards,
Vassilis

RDM for Windows 7 x64
Purchased Enterprise Edition v2019.x

Clock4 mths


Hello Vassilis,would it be possible to get one of your macros? I've test it with 2019.2.11 (latest beta) with the same keyboard shortcut, but here all works flawlessThanks!Regards,Min

Hi Min, i see you refer to 2.11 bet and i see that the 2019.2.12.0 is now available should i upgrade and solve the issue ?
Also is it stable ? i see a few posts with problems with the layout and most common with SSH logins.

Should i wait for a newer one ?

Please advice

RDM for Windows 7 x64
Purchased Enterprise Edition v2019.x

Clock4 mths

Hello,

RDM 2019.2.12.0 is only available for the Free edition and the fix isn't implemented yet. We will inform you when the engineering department will have a fix for the issue.

For now, the ticket is still on the todo list.

Best regards,



David Grandolfo

signaturesignature

Clock4 mths

Ah ok David, my mistake then.
Thank you for the clarification

RDM for Windows 7 x64
Purchased Enterprise Edition v2019.x

Clock4 mths

Hi All,

Just seen

VERSION 2019.2.14.0 (October 31st 2019)
does this contains the fix ?

RDM for Windows 7 x64
Purchased Enterprise Edition v2019.x

Clock4 mths


Hello,

RDM 2019.2.14.0 doesn't include the fix. We will inform you as soon as we have more news. That said, we are currently working on the PAM integration between RDM and the new version of DPS.


Incidentally, we cannot provide a timeline for its delivery.


Best regards,



David Grandolfo

signaturesignature

Clock4 mths

the .16 is way better as i had some other issues before.


Just FYI,I suppose the fix is not included but now i cannot even bring the popup of macro/scripts with CTRL-M

RDM for Windows 7 x64
Purchased Enterprise Edition v2019.x

Clock4 mths

Which Keyboard shortcut have you configured with CTRL+M under Files -- Options -- User Interface -- Keyboard?



David Grandolfo

signaturesignature

Clock4 mths

Well i haven't changed anything but now the shortcut is working, but of course nothing happens if i double click from the pop-up (as per original post)

2019+10+27+00002

RDM for Windows 7 x64
Purchased Enterprise Edition v2019.x

2019-10-27_00002.png
Clock4 mths

Is the 2019.2.16.0 fixes this issue ?

RDM for Windows 7 x64
Purchased Enterprise Edition v2019.x

Clock4 mths

Hello,

This isn't available yet, the issue is still open. We're going to work on this soon.

Regards,

Hubert Mireault

signaturesignature

Clock4 mths


Hello,

Regrettably, the support department cannot provide an exact release date as the full process (Build – Quality Assurance – Release) is out of our control.

Be sure we will update you as soon as the fix will be available.
P.S.: No it will not be in 2019.2.18.0, the fixe is always on our todo list.

Best regards,



David Grandolfo

signaturesignature

Clock4 mths

Got it people.
I will not bother again Big Grin
i will wait for the update here.

thanks

RDM for Windows 7 x64
Purchased Enterprise Edition v2019.x

Clock4 mths

Merry XMAS to everyone !!!

Is the fix included in any of the latest ?

thank you !

RDM for Windows 7 x64
Purchased Enterprise Edition v2019.x

Clock2 mths

Hello,

The fix is still in development, so it's not available yet.


Best regards and merry Xmas,



Gabriel Degrandpré

signaturesignature

Clock2 mths

Hello,

This improvement will be included with version 2020.1.3.

Regards



Jonathan Del Signore
signaturesignature

Clock19 days

Thanks Jonathan for the heads up!
Looking forward!

Regards,
Vassilis

RDM for Windows 7 x64
Purchased Enterprise Edition v2019.x

Clock19 days